Here you will find detailed information on a selection of common rail operations job roles. This includes a description of the overall job purpose, typical tasks and responsibilities associated with the role and which other roles you would commonly interact with in this position.

The purpose of this information is to help you gain a better understand of the skills needed in different rail operations roles to better plan your career journey. Maybe you’re at the outset of your career and are unsure where you’d like to specialise, or you may be looking for a change of direction but undecided about your next move.

Whatever your circumstance, we hope you find this resource useful for your career development.

ETCS
Operations Specialist

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Head of Operational
Programmes

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Head of Customer Services and Revenue Protection

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People
Development Manager

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Rail Investment
Strategy Manager

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Strategic
Development Director

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