“I am most looking forward to learning about areas where my knowledge is lacking, such as Safety Law and Managing People. I see these topics as critical for future managers.”

Matthew Spence, Local Operations Manager, Network Rail
Current student, Diploma of Higher Education in
Railway Operations Management


This two-year course is ideal for anyone who has a Certificate of Higher Education (or equivalent). It may also be suitable if you have some qualifications and several years’ industry experience that could be considered through ‘Recognition of Prior Learning’.

This is a work-based learning course that we deliver with our academic partner, Glasgow Caledonian University. It is comprised of five modules which are delivered over six trimesters. Each module begins with a classroom-based tutorial. You are then assigned a personal tutor for each module who will support, guide and mentor you through the content.

Throughout this course you will focus on developing your railway operations knowledge and expertise, as well as your ability to think critically and solve problems. Throughout five modules you will be challenged to master the tools that will help you deliver excellence in railway operations.


This course will help you to:

  • Advocate ways to achieve continuous business improvement by utilising newly learnt skills and best practice models.
  • Use your enhanced commercial awareness to better understand your role and how it relates to the wider industry.
  • Understand data and theory from a variety of operating disciplines and apply this to your work.

Is this course for you?

Entry requirements

‘Recognition of Prior Learning’ or any of the qualifications below:

  • Certificate of Higher Education
  • HNC – Higher National Certificate
  • Vocational Qualifications Level 4
  • Scottish Advanced Highers
  • Irish Advanced Certificate

For more information about RPL please contact learning@railwayoperators.co.uk

Knowledge and experience

Your experience should ideally include:

  • Basic understanding of railway operations
  • Knowledge of the railway industry
  • General understanding of customer services
  • Basic understanding of safety

Ready to find out more?

Register Online