The Team Leader or Supervisor Apprenticeship is aimed at team leaders or supervisor within a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

Through the course you will learn how to support, manage, and develop team members, manage projects, plan, and monitor workloads and resources.

You will also be able to take responsibility for delivering operational plans, resolving problems, and building relationships.

The Level 3 Team Leader or Supervisor Apprenticeship will give you the opportunity to stand out at work during the apprenticeship as you showcase your work in a portfolio of real improvement projects, and you will have a nationally recognised accreditation.

Requirements for study:

  • A minimum of 6 hours per week spent in off-the job training
  • An apprentice who does not yet have Maths and English qualifications at GCSE equivalent will undertake additional learning to complete Functional Skills level 2

L3 Team Leader or Supervisor

How the apprenticeship works:

  • The programme is over 14 months, plus 1 month for Gateway and 4 months for End Point Assessment (EPA)
  • Attendance at 12 face-to-face teaching days or online sessions for apprenticeship Standard content (approximately every 8 weeks)
  • Regular 6-week reviews with CIRO coach and every 12 weeks with line manager to guide development opportunities
  • Access to online learning resources
  • Access to webinars for further learning and behavioural development
  • OneFile portfolio development
  • Preparation for EPA. EPA is with an independent assessment where apprentices demonstrate their new knowledge by delivering a presentation and have a professional review of their apprenticeship
  • Access to CIRO Introduction to Rail online course

Course content includes:

  • Operational Management
  • Project Management
  • Finance
  • Leading People
  • Managing People
  • Building Relationships
  • Communication
  • Self- Awareness
  • Management of Self
  • Decision Making
  • Introduction to Rail
  • Level 3 Certificate in Principles of Management & Leadership


Level 3 Team Leader of Supervisor Apprenticeship certificate from Institute for Apprentices and Technical Education (IfATE)

Level 3 Certificate in Principles of Management and Leadership from Chartered Management Institute (CMI)

Introduction to Rail certificate from Chartered Institution of Railway Operators (CIRO)

CIRO membership level upgrade to Associate