Introducing the Traincrew Management Development Programme (Piloted by CIRO and RDG)

CIRO, in partnership with Rail Delivery Group (RDG), is proud to introduce the Traincrew Management Development Programme – a strategic new initiative aimed at strengthening leadership capability among Traincrew Line Managers across the UK rail industry.

Recognising the crucial role that Traincrew Line Managers play in delivering safe, efficient, and reliable rail services, CIRO was commissioned to design and pilot this programme. CIRO brings its industry expertise and deep understanding of operational excellence to the forefront, delivering a high-impact learning experience tailored to today’s complex rail environment.

The programme is built on a foundation of scenario-based learning, providing participants with real-world insights and challenges that reflect the operational pressures of modern rail networks. It is fully aligned with the latest RDG Guidance Notes and the Traincrew Competency Framework, ensuring consistency with national standards and best practice.

Designed for managers operating at team, depot, and regional levels, the immersive curriculum equips participants with the tools to make informed decisions, manage resources effectively, and lead their teams with confidence. It enhances core knowledge while sharpening strategic and operational thinking – essential traits for anyone responsible for leading traincrew in a high-stakes environment.

Key topics covered include:

• Traincrew Working Arrangements – Understanding scheduling, fatigue management, and compliance.
• Resource Utilisation – Improving productivity while maintaining safety and service standards.
• Long-Term Planning – Building resilience into staffing and rostering strategies.

In addition, the programme addresses the vital skill of working within a unionised environment. Participants will gain valuable experience in consultation and negotiation, helping them build constructive relationships with trade union and employee representatives. This emphasis on collaborative leadership supports a more engaged, motivated workforce.

By combining technical knowledge with people leadership, the Traincrew Management Development Programme is a major step forward in professionalising and empowering Traincrew Line Managers. It not only improves individual performance but also contributes to wider organisational goals, from service reliability to employee engagement.