Cultural Challenges in the Adoption of Data-Driven Decision Making | Chartered Institution of Railway Operators

Date/Time
Date(s) - 30 October 2024
6:00 pm

Categories


Cultural Challenges in the Adoption of Data-Driven Decision Making

 

Wednesday 30th October 2024

Venue: Palestra, 197 Blackfriars Road, London, SE1 8NJ

Teas and coffees from 17:30, for a prompt 18:00 start
followed by food and networking nearby

 

Guest speaker:

Jonathan Randall
Doctoral Student at Loughborough University

 

About The Event

This session will look at research into how we understand organisational culture and what are the aspects that influence the way an organisation adopts (or not) an Information System. The starting point is that both culture and IS have significant value and the wisdom is in knowing how to understand the interaction between them.

Importance to railway operators: The organisations in the UK railway system use Information Systems to keep operations running as smoothly and as safety as possible. Ensuring a ‘happy partnership’ between those Information Systems (IS) and each organisation’s culture(s) is key to ensuring that it ‘all works together’. The initial use of this research is in the Seasonally Agnostic Railway Model which aims to support more proactive communication to customers (about services impacted by weather risk) and support longer-term climate change scenario analysis.

Key Takeaways:

  1. An organisation often has many subcultures and the interaction between these can be as important as the overall culture, particularly when looking at who is involved in an IS project.
  2. History has deep effects on a culture which means that it carries some important learnings. But changes in the environment may mean that some of these learnings need to evolve.
  3. Deeply held cultural attitudes towards time should be taken into account when selecting an implementation methodology.

POD Sections Covered:
03. Delivering Passenger & Freight Services
05. Delivering Customer Services
10. People and Change

How To Attend

Use the booking form below to reserve your place and click “SEND YOUR BOOKING”

If you’ve never attended a CIRO South East Area event before please email southeast@railwayoperators.co.uk and we will welcome you on the evening.

 

Any questions? Contact Liz Walker at events@railwayoperators.co.uk
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Bookings

Bookings are closed for this event.