The Chartered Institution of Railway Operators is proud to announce the launch of its ambitious new mission and values, developed as part of an innovative two-year strategy spearheaded by CEO Phil Sherratt, who joined the Institution in October 2024. These updates reflect CIRO’s commitment to shaping the future of rail and enhancing the professional development of railway operators across the globe.As CIRO celebrates its 25th anniversary in 2025, this announcement marks the next big step in ensuring that CIRO remains as beneficial to the rail industry for the next 25 years as it has been for the past. With a renewed focus on empowering members and driving industry excellence, CIRO is poised to continue its legacy of supporting rail professionals and organisations.
Jim Meade, CEO of Irish Rail and Chair of CIRO’s Board of Governors, commented, “As Chair of CIRO, I am proud to see the Institution take this next significant step in its journey. Over the past 25 years, CIRO has become an integral part of the rail industry, and as we look to the future, it is vital that we continue to evolve and remain relevant to the industry’s changing needs. Our new mission and values will ensure that CIRO continues to provide essential support and leadership to rail professionals, helping them navigate the opportunities and challenges ahead.”
A Mission to Lead and Inspire
CIRO’s updated mission, “To lead, inspire, and accelerate the growth of rail professionals, cultivating collaboration to support the success of rail organisations, now and in the future,” highlights its dedication to enhancing professional standards and supporting rail organisations through this period of change. This mission directly supports the goals outlined in the UK government’s rail reform agenda, which aims to create a “simpler, better railway” that delivers for passengers and freight customers.
Values That Define CIRO
Alongside the new mission, CIRO has introduced a refreshed set of values that reflect its commitment to supporting the government’s plan for rail by fostering an industry that is modern, accessible, and efficient. These values include:
• Member Focused: Ensuring members remain at the core of CIRO’s work.
• Inclusive: Promoting fairness, diversity, and equity across the rail industry.
• Collaborative: Strengthening impact through strategic partnerships and collective efforts.
• Professional and Accountable: Upholding the highest standards of ethics and excellence.
• Knowledgeable: Driving lifelong learning and informed decision-making.
• Innovative: Embracing creativity and ambition to lead progress in the industry.
Member Benefits
CIRO’s new mission and values are designed to enhance the benefits and opportunities available to our members. By placing members at the heart of everything we do, we are committed to delivering tailored learning programmes, apprenticeships, and leadership development pathways that empower rail professionals at every stage of their career. Our collaborative approach strengthens partnerships, fostering a dynamic network where members can connect, share knowledge, and shape the future of the industry. With a focus on professionalism and accountability, CIRO offers accredited qualifications and career support that ensure our members maintain the highest standards of excellence.
Aligning with GBR Reform
CIRO’s mission and values align with the priorities outlined in Labour’s Plan to Fix Britain’s Railways, supporting key themes such as workforce development, operational excellence, and creating a railway that works for everyone. By enhancing collaboration between operators, sharing best practices, and providing high-quality training, CIRO is positioning itself as a critical partner in the transformation of the UK’s rail network.
A Strategy for the Future
These updates form part of CIRO’s 2024-2026 strategic plan, which focuses on:
1. Building a high-profile reputation within the industry and among policymakers.
2. Enhancing the professional standing of rail operations professionals.
3. Expanding global reach and influence.
4. Becoming the learning provider of choice in rail education.
5. Creating an inclusive, sustainable organisation that reflects modern railway needs.
Phil Sherratt commented, “Our new mission and values reflect our ambition to be at the forefront of rail operations, supporting workforce development and industry growth. As the UK rail industry embarks on a new era with GBR reform, CIRO stands ready to equip professionals with the skills and knowledge they need to succeed.”
Join CIRO on This Exciting Journey
As CIRO embarks on this bold new chapter, it invites members and industry stakeholders to engage with its initiatives, collaborate on solutions to current challenges, and seize new opportunities for professional development.
