Accredited/Recognised by: The Chartered Institution of Railway Operators


Stakeholder Management is not eligible for Apprentice levy funding.

Who is it for:

This course will demonstrate different Organisational Models, how UK has become familiar with

the franchise model but this is (a) not universal and (b) still evolving.

Requirements for Study:

No specific requirements.

How does it work?

This course delivered face to face, take a day
each and can be bought separately or together
in pairs/series. Principles of the subject are
introduced and case studies used in a group
setting to share learning and optimise reactions
and decision making.

For more information or to register your interest, please email

Course contents include:

Geography – function – product – market

  • Horizontal / Vertical / Both
  • Commercial or Social Railway
  • Political Orientation
  • Nationalised – within that hierarchical and matrix.
  • Geographical / functional. Depends on size
  • The social railway v commercial railway
  • Political or non-political?

Access and Barriers to Access

  • Opportunity v incentive v constraints v regulation v
  • Why regulation?
  • European Directives:
    • 91/440 (Ireland)
    • Three Railway Packages

Thoughts so far?

UK system:

  • Specification + Incentives
  • Who’s involved? Relationships
  • Funders and Specifiers
  • Network Rail HLOS / SoFA
  • Role of DfT and ORR
  • Minimum service levels,
  • Premiums / subsidies
  • Licences
  • Access charges (track / fleet / station / depot)
  • Knowing your costs:
  • Projecting revenue
  • Investment (and length of franchise

Who pays for what?

  • What are we paying for?
  • What controls are in place?


  • Sources of funding
  • Network Rail as a CLG > reclassification
  • Private Public Partnerships
  • Private Finance Initiatives
  • External Funding. Debt capital / equity capital

Conditions of Running a Train Company

Implementing a Franchise

Full details can be found in our 2023 CIRO Course Brochure: