Accredited/Recognised by: The Chartered Institution of Railway Operators


Operators Handbook Online Course is not eligible for Apprentice levy funding.

Who is it for:

The Operators Handbook Online Course is an interactive course that reflects the POD (Professional Operators Development) framework. It contains 12 sections of learning complementing the knowledge and competencies spanning the professional context of railway operators.



Requirements for Study:

No specific requirements but must be an CIRO member to purchase the course.

How does it work?

An online series of interactive learning exercises. Packed with useful information, each of the twelve POD module take an average of 90 minutes to complete. Each one comprises a quick quiz, core text and then a series of further in-depth exercises.

The questions are designed to aid student learning. Explanations are given with the answers where appropriate. Once completed, learners can print off a certificate and include their learning in MyPOD.

For more information or to register your interest, email Danny Stafford at or call 03333 440523

Course contents include:

  • Rolling Stock and Fleet Management
  • Railway Engineering, Maintenance & Renewal Management
  • People and Change
  • Railway Organisations Business Context
  • Financial and Investment Planning
  • Incident and Emergency Management
  • Performance Management
  • Delivering Passenger & Freight Services
  • Managing Safety
  • Delivering Customer Service
  • Operational Planning and Timetabling
  • Train movement and Control Systems

Full details can be found in our 2021 CIRO Course Brochure: